As a vehicle owner, your chances of needing the services of a collision repair and refinishing facility are greater than you think. Whether it's from storm damage, rust and corrosion, acid rain and harsh sunlight, or an automobile accident outright, the risks are real. It's wise, then, to know how to select a body shop. Many times when people are involved in an accident they think "the insurance company will take care of it for me.'' In fact, it is your responsibility to choose who will do the repairs for you. This is not a choice that should be taken lightly, as it can involve protecting a major investment.
Repairs from a car accident are likely to cost thousands of dollars, and it's smart to use an auto body shop that comes highly recommended. If your car insurance is covering the majority of the repair costs, you may be inclined to go with the authorized repair facility closest to you, considering their list of facilities as a recommendation. Not so fast.
When you arrive for your estimate, take a few minutes to learn more about the shop. Look for the shop's business license on the wall and ask to see it if it's not there. Ask how long the shop has been in business and if it's always been in that location. Auto body shops that haven't been in business for long or those that have moved from one town to another may indicate a less-than-reputable business. Find out how long the owner or general manager has been with the company and if he has skills in auto body repair as well as managing a shop. While the owner or manager doesn't have to have a background in repair to have a great business, this knowledge certainly is helpful to ensure quality work.